The Independent Electrical Contractors (IEC) and Eaton teamed up in 2013 to determine the current state of counterfeit awareness among IEC members in a joint survey. The results of this survey showed where the industry has gotten smarter about electrical counterfeits, but it also identified areas where the industry can step up and help prevent these unsafe lookalikes from causing harm to people and property.

Danger recognized

Results of the survey confirmed that educational programs are helping to increase awareness of the dangers of counterfeit products. Furthermore, such educational campaigns are providing the tools needed to make informed purchasing decisions.
Surveyed contractors understand the potential safety dangers of counterfeit electrical products, including both the economic implications and the health hazards. They also recognize the liabilities of using counterfeit products and the higher risk of failure or malfunction, which could result in equipment failure, fires or explosions that can cost workers their lives and cause considerable property damage.
In addition, survey results conclude that IEC members also understand the sophistication of counterfeiters, which makes it difficult to identify a counterfeit electrical product. They also understand that the best way to avoid such products is by purchasing directly from the manufacturer's authorized distributors or resellers.

Next steps

However, while members are educated on the dangers of counterfeit electrical products, many respondents disclosed that if they encounter a product in the field they suspect to be counterfeit, they do not know where and how to report it.
An industrywide survey conducted by Electric Safety Foundation International (ESFi) backed up this finding. An overwhelming 96 percent of its 2014 Counterfeit Electrical Product Survey respondents believe that counterfeits are at least a moderate threat to safety, yet only half reported a counterfeit electrical product upon discovery.
Further, a strong majority of respondents reported that they do not have a process in place to report a counterfeit product.
By following these tips, electrical contractors can become more confident in their ability to properly report counterfeits.
  1. Contact brand owner. If a product is believed to be counterfeit, it is recommended to contact the brand owner. This will allow authentication of the concerning product and ensure that the potentially unsafe product is removed from the market place.
  2. Provide as much information as possible. The more information a brand has, the better chance it can find similar products and remove them from the marketplace to protect consumers. This includes: Name, business name, address, domain name and any other identifiers of vendor. It also includes a description of the commodity, including an explanation of why it is suspected to be counterfeit
  3. Set-up reporting process. To protect yourself, your employees and your work environment, it is beneficial to establish a companywide process for reporting counterfeit electrical products. This provides a collaborative outlet for alerting fellow workers and protecting your property.
  4. Default to International Property Rights (IPR) Center. If you cannot find brand contact information, don’t stop there. You can always contact the IPR Center, which will disseminate the information for appropriate response. Contact the IPR Center at IPRCenter@dhs.gov or 1-866-IPR-2060 FREE.
  5. Buy authentic. The best way to avoid counterfeit electrical products in the first place is to purchase products from the manufacturer's authorized distributors or resellers. There is a higher risk of counterfeits if one cannot trace the path of commerce to the original manufacturer.
Stopping the sale of counterfeit electrical products benefits everyone, which is why it's important for industry professionals, including electrical contractors, to report suspect products, ultimately inhibiting potentially dangerous components from entering the marketplace.
It is crucial to continue to work together to prevent these unsafe counterfeit products from causing harm to people and property.